Frequently Asked Questions

Everything you need to know about shopping with Oui Babe

How long will it take to receive my order?

Standard shipping typically takes 3-7 business days within the continental US. International delivery times vary depending on the destination and customs processing.

What is your return policy?

We offer a 30-day return window for all unused items in their original packaging. Please note that return shipping costs are the responsibility of the customer unless the item arrived damaged.

Can I track my shipment?

Yes, once your order has been dispatched, you will receive an email containing a tracking number and a link to monitor your package's progress.

What payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.

Do you offer gift wrapping services?

Yes, we offer premium gift wrapping for a small additional fee. You can select this option at checkout and include a personalized message for the recipient.

How do I know which size to choose?

Each product page includes a detailed sizing chart. If you are between sizes, we generally recommend sizing up for the most comfortable fit.